Overseeing an automation project
A leading energy company in the UK, with more than five million residential and business customers, has planned to ‘reset’ the customer relationship and build a position as the most trusted of the Big 6 energy providers. The company provides both electricity and gas, either on a pre-pay or credit bases, and is under pressure to respond to energy pricing legislation. Their focus is on improving customer service and reducing costs through efficiency saving.
To improve the cost-effectiveness of the daily regression testing that is required, the client needed to introduce automation. They contacted us to oversee the automation project and ensure the testing goals were met.
Affluent’s testing solution
Our first task was understand the existing testing landscape and the specific requirements of the project. Once that information was in hand we could select the best automation tools for the project and begin proof-of-concept work.
Using a team of two, we developed a simple automation framework with several test environments, and developed test harnesses to create test data. We also developed automated regression scripts for daily regression testing, and automated regression test packs. We ensured that the test runs were operating correctly and that the outputted data was managed and distributed correctly.
At the time of writing the project has been running for over two years and is still being enhanced with automation bringing efficiency and cost-effectiveness to the business.